i C H A R M S

Choose package match your budget

5 minute installation · Try Team plan features for 14 days · No credit card required

FREE
$0
3 Free Agents
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  • Email Ticketing
  • Customer Management
  • Help Center
  • Private Knowledge Base
  • Predefined SLAs
  • Macros
Standard
$29
Per agent billed
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  • Social & Community
  • Channels
  • Product-based Ticket
  • Management
  • Help Center Themes
  • Gallery
  • Public Knowledge Base
  • SLAs & Escalations
  • Workflow, Assignment
Start up
$38
Per agent billed
Sign Up
  • Multi-Department Ticketing
  • Team Management
  • Telephony
  • Automatic Time Tracking
  • Blueprint - Basic Process
  • Management
  • Round Robin Ticket
  • Assignment
  • Agent Collision
  • Tasks, Events & Call
  • Activities
  • Mobile SDKs
Business
$56
Per agent billed
Sign Up
  • Live Chat
  • Zia - Artificial Intelligence
  • Help Center
  • Customization
  • Multi-brand Help Center
  • Advanced Process
  • Management
  • Custom Functions
  • Multi-level IVR
  • Global Reports &
  • Dashboards
  • Scheduled Reports
  • Contract Management
  • Validation Rules
iCHARMS offers innovative solutions with excellent support, always improving and striving to do better.
Khalid Anjum.CEO & Founder of iCHARMS

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FAQ

Question & Answer

Yes, iCHARMS provides a 3 months trial period with essential features to help charities get started.

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